Information Protection ACT
Roll-It Africa (Pty) LTD (RI) is committed to protect our customers’ right to confidentiality of their personal information in accordance with the requirements of the Protection of Personal Information Act (POPIA).
2. APPLICATION & PURPOSE
This privacy notice is an extension to RI’s Terms and Conditions and applies to all our RI customers to whom we supply products or services, whether you are an account holder or a walk-in customer. The purpose of the notice is to set out how we collect, use, share and otherwise process personal information provided by you, our customer, in line with POPIA.
“You” and “your” refers to you as a CUSTOMER of Roll-It Africa (Pty) LTD (RI), supply or deliver our products or services to you.
“Personal information” means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to identity numbers, e-mail
address, physical address, telephone number, location.
“Process information” means the automated or manual activity of collecting, recording, organizing, storing, updating, distributing, and removing or deleting of personal information.
4. HOW AND WHY WE PROCESS YOUR PERSONAL INFORMATION
When you contract with RI you trust us with personal information about yourself and the person(s) to whom you wish to send our products to, such as your name, surname, telephone number, physical address,
etc. RI will process this information to enable us to deliver the product at the specified address.
RI will keep the personal information provided by you confidential.
5. OBJECTING TO THE PROCESSING OF YOUR PERSONAL INFORMATION
You have the right to object to the processing of your personal information. However, it follows that we cannot process the documentation, and invoices without the required and essential personal information. By agreeing to RI’s Terms and Conditions and by engaging our services you confirm that you give RI consent to:
• process your personal information for the sole purpose of providing the requested products or services to you;
• provide the relevant information to a contracted third-party driver who requires such information to
collect or deliver your order, provided that such contracted third party agrees to keep the information confidential.
6. SHARING OF PERSONAL INFORMATION
If a third party asks RI for any of your personal information, we will share it with them only if:
• You have already given your written consent for the disclosure of this information to that third party;
• We have a legal duty to give the information to that third party.
If RI wants to share your personal information for any other reason, we will do so only with your written permission.
Notwithstanding the above, by agreeing to RI’s Terms and Conditions, you authorise us to obtain and share information about your creditworthiness with any credit bureau or credit provider’s industry association or industry body.
This includes information about your credit history, financial history, judgments, default history and sharing of information for purposes of risk analysis, tracing, and any related purposes.
If RI become involved in a proposed or actual merger, acquisition, or any form of sale of any assets, RI has the right to share your personal information with third parties in connection with the transaction.
In the case of a merger, acquisition or sale, the new entity will have access to your personal information. The terms of this Privacy Statement will continue to apply.
7. ACCURACY OF PERSONAL INFORMATION
RI has a duty to take all reasonably practicable steps to ensure your personal information is complete, accurate, not misleading and updated on a regular basis. To enable this, RI will always obtain personal
information from you directly. Where we are unable to do so, we will make use of verifiable independent third-party data sources.
8. ELECTRONIC COMMUNICATION
We have the right to communicate with you electronically about any changes on your account with RI or any other relevant matter related to our service to you. Please let us know in writing if you do not wish to receive any direct telephone marketing from RI.
9. RIGHT TO ACCESS OF PERSONAL INFORMATION
You have the right to know what personal information we hold about you. If you wish to receive said information, kindly contact us and specify the information you require. We will take all reasonable steps to confirm your identity before providing details of your personal information. We are entitled to charge a fee for this service and will let you know what it is at the time of your request.
10. RIGHT TO RECTIFICATION OR DELETION OF INFORMATION
You have the right to ask us to update, correct or delete your personal information. Where we cannot delete your personal information, we will take all steps to make it anonymous. You agree that we may keep your
personal information until you ask us to delete or destroy it. This is unless the law requires us to keep it.
11. TRANSFER OF INFORMATION OUTSIDE SOUTH AFRICA
You hereby agree that RI may transfer your personal information outside South Africa if your addressee is located outside South Africa.
If you believe that we have used your personal information contrary to this Privacy Notice, you must first
attempt to resolve any concerns with us directly. Our information officer can be contacted at:
Information Officer: Mr Sean McLoughlin
Telephone number: (021) 987 3012
Email address: firstname.lastname@example.org
If you are not satisfied after this process, you have the right to lodge a complaint with the Information
Regulator, under POPIA.
The contact details are:
The Information Regulator (South Africa)
27 Stiemens Street
13. AMENDMENTS TO PRIVACY NOTICE
RI may change this Privacy Notice from time to time.
The most updated version will always be available on this website.
End of Notice
These links and sites are useful for more information to the POPIA Act